Managing Submissions

Every form submission is stored in your WordPress database and accessible from the SkunkForms dashboard.

Viewing submissions

Go to SkunkForms → Dashboard to see all submissions across all forms.

Each submission shows:

• Date and time of submission
• Form name — which form was submitted
• Field values — all data the user entered
• Page URL — where the form was embedded
• CRM contact — link to the associated contact record (if CRM is active)

Filtering and search

Filter by form

Use the dropdown at the top of the submissions list to filter by specific form.

Filter by date

Select a date range to view submissions within a specific period.

Search

Search across all field values. Useful for finding specific submissions by name, email, or any entered text.

Submission detail view

Click any submission to see the full detail:

• All field values in a clean layout
• Submission metadata (IP address, user agent, page URL, timestamp)
• CRM contact link (click to view full contact record)
• Email notification status (sent/failed)

Exporting submissions

Export submissions as CSV:

1. Filter submissions as needed (by form, date range, etc.)
2. Click Export CSV
3. Choose which fields to include
4. Download the file

CSV exports include all field values plus metadata columns (date, form name, page URL). For a more automated approach, consider connecting your forms directly to a CRM instead of manually exporting.

Deleting submissions

Individual deletion

Click a submission, then click Delete. This removes the submission data but does not delete the associated CRM contact.

Bulk deletion

Select multiple submissions using checkboxes, then choose Delete Selected from the bulk actions dropdown.

Data retention

By default, submissions are kept indefinitely. If you need automatic cleanup (for GDPR compliance or storage management), you can set a retention period:

1. Go to SkunkForms → Settings → General
2. Set Submission retention (e.g., 90 days, 1 year, or unlimited)
3. Submissions older than the retention period are automatically deleted

Note: Deleting submissions does not delete associated CRM contacts. Contact data is managed separately in SkunkCRM.

Submission notifications

Each submission triggers the email notification(s) configured for that form. If you're not receiving notifications:

1. Check the notification settings on the form
2. Verify your WordPress email is configured correctly
3. Consider an SMTP plugin for reliable delivery

See Email Notifications for detailed setup.

CRM integration

When a form has CRM integration enabled (default for all forms):

• A contact is created or updated in SkunkCRM
• Fields are mapped to contact properties
• Tags are assigned based on form settings
• A deal can optionally be created in your pipeline

The submission record links to the CRM contact, so you can navigate between the raw form data and the contact's full profile.

See CRM Integration for configuration details.